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I'm so glad I was sent here

Posted By elaqj66

"I'm so glad I was sent here"

About: Loane House / Ward 1

(as a staff member posting for a patient/service user),

I had a fall and was sent to Loane House ward 1 to get back on my feet, and such a delight it was. The ward was absolutely wonderful. 

The staff were 1st Class, friendly and helpful. 

The ward was keep spotless. The food was great and the porridge was amazing. I'm so glad I was sent here.

I am now going to a nursing home for a few weeks whilst I wait for carers. 

The physios were great, I'm back on my feet again, I still have a little pain, but nothing compared to what I had.

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Responses

Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 4 days ago
Southern Health and Social Care Trust

Submitted on 15/04/2025 at 12:14
Published on Care Opinion at 12:14

Thank you for posting about your experience in Loane House, we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the food and cleanliness of the ward to the Catering & Domestic Services Team

I wish you a speedy recovery.

Response from Donna O'Neill, Professional Nurse Lead Loane House, STH, Adult Community Services Directorate, Southern Health and Social Care Trust 3 days ago
Donna O'Neill
Professional Nurse Lead Loane House, STH, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 16/04/2025 at 11:18
Published on Care Opinion at 11:18

Hello,

Thank you for taking the time to share your recent admission to Loane House.

It is delightful to read you described The staff as 1st Class, friendly and helpful.

Our Domestic staff do a terrific job at maintaining a high standard of cleanliness as do our nursing teams.

I will ensure to share your kind feedback with the team.

I hope you continue to progress in your next care facility as you await services at home to be in place.

Kind Regards

Donna O’Neill

Senior Nurse

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