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We were triaged and assessed promptly

Posted By industp85

"We were triaged and assessed promptly"

About: Royal Belfast Hospital for Sick children / Emergency Department

(as a parent/guardian),

We brought our 3 year old who had injured her hand, and were very impressed with the quality of care.  Although it looked really busy, we were triaged and assessed promptly, and didn’t feel rushed at all.   The staff all introduced themselves by name and made my daughter feel safe and comfortable.  We were treated by NP Judith who was warm and reassuring.  The triage nurse and radiographer were great too. 

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Responses

Response from Sinead Duffin, Service manager, SPECIALIST HOSPITALS & WOMEN'S HEALTH, Belfast HSC Trust last week
Sinead Duffin
Service manager, SPECIALIST HOSPITALS & WOMEN'S HEALTH,
Belfast HSC Trust

Submitted on 18/04/2025 at 16:35
Published on Care Opinion at 16:35

My name is Sinead Duffin and I am the Service Manager for the Emergency Department in RBHSC. Thank you for taking the time to post your comments regarding the positive experience that you had when attending the Department with your daughter. I will ensure that your comments are shared with the staff and I know that they will be delighted that you are happy with the care that they provided. I hope that your daughter's hand continues to recover well.

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