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"Treated promptly and professionally"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency Royal Hospital for Children (Glasgow) / Imaging (Xrays and Scans)

(as a parent/guardian),

Had to take my son to A&E recently. Can't praise the staff enough. From Kirsty in triage, Dawn and Rachel in majors, Claire in Xray and Dr McLeod.

My son was treated promptly and professionally. Thanks guys, I owe you a box of chicken nuggets next time I'm in.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 5 days ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 24/04/2025 at 13:15
Published on Care Opinion at 13:15


picture of Kevin Torbet

Dear Son of Bill

Thank you so much for leaving us such lovely feedback in regards to your experience of attending the Royal Hospital for Children with your son.

We’re delighted to hear that your son received prompt and professional care during what must have been a worrying time.

We’ll be sure to pass on your thanks to Kirsty, Dawn, Rachel, Claire, and Dr McLeod who I'm sure will be thrilled to hear your appreciation.

Your thoughtful message (and the mention of chicken nuggets!) means a lot to the team.

Wishing your son a speedy and smooth recovery.

Kind regards

Kevin

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