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Heart attack and subsequent surgery

Posted By Christine273

"Heart attack and subsequent surgery"

About: General practices in Greater Glasgow & Clyde Golden Jubilee National Hospital / Cardiac Surgery Scottish Ambulance Service / Emergency Ambulance

(as a carer),

Immersive Reader

My husband had a near fatal heart attack in November 2023 - our experience from the paramedics who saved his life, through triple bypass  surgery and GP aftercare has been wonderful.  In particular the surgical team at the Golden Jubilee - their skill and calm professionalism will never be forgotten by us.  We did have to wait several months for a date for surgery, but that in no way reflected on the frontline medical staff who are clearly working flat out.

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Responses

Response from Mark Hannan, Head of Corporate Affairs and Engagement, Scottish Ambulance Service last week
Mark Hannan
Head of Corporate Affairs and Engagement,
Scottish Ambulance Service

Submitted on 17/04/2025 at 11:14
Published on Care Opinion at 11:14

Immersive Reader

Hi Christine273,

I'm really sorry to hear you both went through such a traumatic experience. It's great to see though that your husband received such outstanding care throughout his NHS journey from all of the staff involved. They will really appreciate reading this feedback.

I just wanted to thank you for taking the time to praise our paramedics for the work they did on the day. It is much appreciated.

Take care and I hope your husband is doing ok following his rehabilitation,

Mark

  • 1 person thinks this response is helpful
Response from Hollie Smith, Risk and Feedback Facilitator, Clinical Governance, NHS Golden Jubilee 6 days ago
Hollie Smith
Risk and Feedback Facilitator, Clinical Governance,
NHS Golden Jubilee

Submitted on 23/04/2025 at 10:47
Published on Care Opinion at 10:47

Immersive Reader

Dear Christine273

Thank you for taking the time to post about your husband’s experience. I am sorry to hear that he suffered a heart attack in November 2023, this must have been a scary time for you both.

I am sorry to hear of the wait he endured for a bypass however I am thrilled that the surgical teams skill and calm professionalism had a positive impact on your husband’s experience and will never be forgotten. I will ensure that your kind comments are shared with our surgical team who will be thrilled to hear this lovely feedback.

I hope your husband is continuing to recover well.

Kind regards

Hollie

  • 0 people think this response is helpful
Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 5 days ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 24/04/2025 at 13:29
Published on Care Opinion at 13:29

Immersive Reader
picture of Kevin Torbet

Dear Christine273

Thank you so much for taking the time to share your experience on Care Opinion.

We're incredibly sorry to hear about your husband's heart attack, but deeply heartened to know that the care he received was to a high standard and he felt well cared for by all the teams he encountered.

Your kind words will mean a great deal to the teams involved, particularly the surgical team whose calm professionalism and expertise clearly left a lasting impression.

We’d like to make sure your feedback is shared with the GP practice directly, so they too can see the impact their care had. Would you be happy to let us know the name of the practice?

Thank you once again for getting in touch, and we wish your husband continued recovery and good health.

Kind regards

Kevin

  • 1 person thinks this response is helpful

Update posted by Christine273 (a carer)

Immersive Reader

The GP practice in question is Carolside Medical Centre in Clarkston.