Text size

Theme

Language

"Poor service"

About: Northgate

Poor service received yesterday and today, not listened too, customers needs are not the priority... . . The Dr issued a prescription, but why are you not given a prescription that you can take to the chemist and wait for. . . Instead it's done electronically but it can take over an hour, so you have to go home and come back later. . . I'm Unwell!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Northgate 2 days ago
Northgate
Submitted on 17/04/2025 at 15:39
Published on nhs.uk at 15:39


I am sorry to read that you are unhappy with the service provided. It is difficult to help you without any further detail. If you have not already done so, please contact the surgery so we can look into this further for you.

If you are already in contact with us, rest assured we will be doing everything to resolve your issues.

Rebecca Clegg - Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k