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"They are all stars"

About: Glasgow Dental Hospital and School / Dental

(as the patient),

I was referred to the dental hospital by my dentist due to swelling in mouth, I saw Dr Taylor, she told me my diagnosis, I have the absolute fear of the dentist but Dr Taylor was very friendly, reassuring and made me feel at ease, she is very professional but down to earth at the same time.

Dr Taylor has made my symptoms greatly reduced with the treatment she has prescribed and said I can be seen if needed which is very reassuring for me. You are a true credit to the NHS.

I must add the team in general to the healthcare support workers  to the photography and phlebotomy team you are all stars.

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Responses

Response from Fiona Mackenzie, DCP Manager, Glasgow Dental Hospital, NHS Greater Glasgow and Clyde 2 days ago
Fiona Mackenzie
DCP Manager, Glasgow Dental Hospital,
NHS Greater Glasgow and Clyde
Submitted on 17/04/2025 at 15:29
Published on Care Opinion at 15:29


Dear hippofp39

On behalf of Doctor Taylor and the Oral Medicine team, many thanks for taking the time and effort to provide such positive feedback following your attendance at clinic.

I was so sorry to hear about your anxiety when attending dental appointments. It was however great to hear that Doctor Taylor was able to put you at ease and confirm a diagnosis, prescribing an effective treatment for you.

I will ensure your kind comments are shared with all of those mentioned, who I am certain be delighted to hear such positive feedback.

With Best Wishes,

Fiona

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