"Continual last minute cancelled appointments"

I was diagnosed by rheumatology at Princess Alexandra, Harlow, by phone appointment during COVID in summer 2020. I have had one telephone appointment since (April 2021). My condition should be monitored and I should have regular blood tests.

I have recently had, I think, my eighth appointment in a row cancelled by text message the day before. I have emailed the dept and secretaries, and even GP has contacted them to ask that I be seen, but to no avail. Appointments are booked, but always cancelled the day before (with then a six month wait till the rebook offered). 

I know the dept to be under extreme pressure, but also wonderful, as they handled care of family member with serious condition in 2022,  so I have left the issue as long as I can to avoid adding pressure to the system. Feels rather impossible to trust that any appointments given will be honoured when so many have been cancelled last minute.