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"First time experiencing counselling"

About: Thurrock Services / Inclusion Thurrock Psychological Therapies Service

(as the patient),

Due to many struggles following last year after being diagnosed with EUPD, I decided to turn to my doctors for help.  After being pushed and pulled back and fourth through different counselling practitioners I was finally assigned  to my new counsellor at Thurrock inclusion who I was told would be more specialised to my counselling needs. 

I was extremely apprehensive in our first session, I will admit on the first day I was quite closed off and uncooperative as I struggled with change at that time and was reluctant to start again with a new counsellor but Natalie was exceptionally welcoming, personal, kind and extremely professional. It didn't take me long to feel welcome and comfortable in our sessions, in fact I looked forward to attending every week as I felt so safe to be myself without judgement. 

After almost a year with my counsellor, Natalie, I feel like a changed woman in comparison to when I  first started! I now have lots of extremely useful techniques which I can use for the rest of my life to help with my anxiety and depression. These sessions have helped me manage my moods and temper with my day to day life challenges and have helped make me the stronger woman I am today.

Thank you Thurrock inclusion, and thank you Natalie for your outstanding support. 

I will forever be grateful to you.

You saved my life. 


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Responses

Response from Ricci Pang, Assistant Psychologist, Inclusion Thurrock: Psychological Therapy Service, Inclusion 3 days ago
Ricci Pang
Assistant Psychologist, Inclusion Thurrock: Psychological Therapy Service,
Inclusion
Submitted on 22/04/2025 at 11:34
Published on Care Opinion at 11:34


Hi Fraz1994,

Thank you so much for sharing your journey. It’s incredibly moving to hear how far you’ve come, especially after such a difficult start. Your courage in sticking with the process, despite the early challenges, is truly inspiring. I’m so glad to hear how supported you felt with Natalie and that your sessions helped you feel stronger and more in control of your life.

I’ll make sure to pass your kind words on to Natalie and the team. Wishing you all the best as you continue moving forward.

Take care,
Ricci Pang
Assistant Psychologist
Psychological Therapy Service

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