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"Pleasant and helpful"

About: Perth Royal Infirmary / Pre-Assessment Clinic

(as the patient),

I arrived at the pre-assessment clinic with my husband, we were struck by how pleasant and helpful everyone was.

We were seen promptly at our allotted time , by Linda who greeted us with a warm smile, putting us at our ease.

The assessment was carried out very professionally, and at every stage I was asked if I had any questions.

A big thank you to Linda and  everyone involved.

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Responses

Response from Lauren Hebbourn, Senior Charge Nurse, Out Patient Department, NHS Tayside 5 hours ago
Lauren Hebbourn
Senior Charge Nurse, Out Patient Department,
NHS Tayside
Submitted on 29/04/2025 at 08:39
Published on Care Opinion at 11:41


Dear Nandj36,

Thank you for taking the time to provide feedback on your visit to PRI Pre assessment clinic. I have shared your positive comments with the team and especially Linda.

We always aim to provide an efficient service of a high standard so I am delighted that this was your experience.

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