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"The level of care went above and beyond any expectations"

About: The Ulster Hospital / Paediatric Day Patient Ward

(as a service user),

Immersive Reader

My daughter was transferred from the royal to the Ulster hospital which I was quite nervous about but her nurse in Craig ward Megan was an absolute earth angel.

Megan’s level of care went above and beyond any expectations even whilst heavily pregnant. I had absolutely no hesitations in leaving my daughter with Megan whilst showering etc and knew she was in great care with someone who had so much empathy and care to give.

Megan advocated for my daughters care to the highest and her handovers were immaculately accurate even with SALT and the dietician Megan was so through in her information that I felt relieved not to have to rely the information several times a day.

Megan assisted me in several feeding techniques and even made some recommendations to assist with every feed. It was an absolute privledge to have Megan caring for my daughter.

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Responses

Response from Alison Smyth, Ward Manager, Paediatric Inpatient Ward, South Eastern Health & Social Care Trust last month
Alison Smyth
Ward Manager, Paediatric Inpatient Ward,
South Eastern Health & Social Care Trust
Submitted on 25/04/2025 at 16:34
Published on Care Opinion at 16:34


Immersive Reader

Hi Tanya07

Thank you so much for taking the time to leave a review of your time in Craig ward. I am pleased that you had such a positive experience while your daughter needed hospital care. Megan will be delighted to hear that her care and expertise was so wonderfully received and acknowledged. I will be sure to pass this lovely comment on to her.

I hope your daughter is feeling much better.

Alison

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