"Caring and pleasant manner"

About: Urgent Community Response / Mid Notts Urgent Community Response Team Urgent Community Response Mid Notts Urgent Community Response Team

Posted by Clippo (as a relative), 9 hours ago

My mum fell on the floor recently. Ali was called by the monitoring service after mum used her call button.
Ali responded and gave her a thorough check over and noticed an irregular heartbeat and pain to her hip. She was very thorough and very pleasant. She then stayed to help us to the car for our trip to A&E.
She went through some forms and advice about bed sores.
Alis caring and pleasant manner made a traumatic experience more bearable.

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Emma Moore

Team Leader, Urgent Community Response,

Community Health Services

Submitted on 30/04/2025 at 10:07

Published on Care Opinion at 10:07

Thank you so much for taking the time to share your feedback. It’s incredibly valuable and helps us improve and grow. Your contribution is truly appreciated!
I will ensure Ali receives your kind words.
Many thanks,

Emma
(Team Lead)

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