Care Opinion

All staff are exceptional

Posted By howlu

"All staff are exceptional"

About: Mansfield & Ashfield / Oak tree leg ulcer clinic

(as the patient),

Treatment very good, not enough medical staff. Fantastic from Nurses and Reception.

Four rooms one nurse, 2nd Nurse didn't arrive till 13: 15 but could still have another two nurses.

Only upset would be the process to get into the clinic from initial GP visit to first clinic visit can take 6-8 week.

All staff are exceptional.

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Responses

Response from Suzanne Jones, Head of Adult Services Newark and Sherwood, Local Partnerships, Nottinghamshire Healthcare NHS Foundation Trust 10 years ago
Suzanne Jones
Head of Adult Services Newark and Sherwood, Local Partnerships,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 24/09/2014 at 17:14
Published on Care Opinion on 25/09/2014 at 10:50

Thank you for taking time out to send a comment about the service you are receiving. It is always good to hear about the services we provide from our patients.

I appreciate your comments reagrding length of wait access the clinic although the waiting time has reduced and we will comntinue to work on reducing this further.

I apologise for the lateness of the one Nurse, community visits are sometimes unpredicatble and I will monitor this. We are looking at allocating work to rooms not Nurses to make it fairer to staff and for patients so this should reduce waiting times.

Thank You

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