"Fantastic care"

I was recently admitted to Raigmore Hospital and felt I must praise the staff in both the Gp practice, medical receiving unit and ward 11. Having been unwell for 10 weeks I was admitted by my Gp practice to raigmore with chest pain. This turned out to be the result of a self limiting illness, albeit a long well. I felt I need to comment on the high standard of care, food and cleanliness. It is all to easy too focus on a negative apsect in the situation. However given that I have a little understanding of the background processes that goes on to deliver care I needed to compliment the care and staff involved through my period of care. Staff are working in difficult situations to get a balance between delivering care and meeting targets. Sometimes the target because the main focus. However staff in raigmore were exceptional. Having worked in hospitals I have never seen so much attention made to cleanliness and keeping infections at bay. People often complain about the food but hey three meals a day which are healthy and nutritional does not warrant complaints. Staff are working in stressful situations but the. Patient care I observed was neither complacent of below standard. Thank you so much for my care