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My life has changed for the better

Posted By Lady in White

"My life has changed for the better"

About: Crosshouse Hospital / General Surgery

(as the patient),

After about 15 years of progressive pain and feelings of suffocation I finally was offered a hernia repair by Mr Robertson who spoke to my respiratory doctor Mr Pitman after I had a spell in ICU. My life has changed for the better as I can now breathe!

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 02/11/2015 at 10:38
Published on Care Opinion at 13:40

picture of Eunice Goodwin

Dear Lady in White,

I can only imagine how awful it must be when you can’t catch your breath and I am delighted to hear that you are better now. I will pass this to the Doctors involved so they know what a difference it has made to you and your life. Thank you for taking the time to let us know about your experience.

Best wishes,

Eunice

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