Care Opinion

Grateful and impressed with care at Arrowe Park

Posted By Liz Dobran

"Grateful and impressed with care at Arrowe Park"

About: Arrowe Park Hospital / Trauma and orthopaedics

(as the patient),

I was visiting my mother on the Wirral when I had an accident on Thursday 2nd August. My thumb got trapped in a car door. Me and my partner drove to Arrowe Park and neither of us could beleive how quickly I was dealt with. After booking in I was seen almost immediately by triage then a doctor and sent straight away for an X-ray the whole visit was completed in just over an hour,

I was booked in for the fracture clinic the following day at 9.45, which was exactly the time I was seen. I had my dressing removed and was given a protective splint. I was on my way back home just after 10.00.

The staff were all so friendly and professional that I just wanted to express how grateful and impressed I was with the care I received. I was only visiting for a long weekend and my visit was not wasted by spending hours in A & E.

Thank you again for all your hard work.

Kind regards

L.D.

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Responses

Response from 17 years ago

Submitted on 08/08/2007 at 15:24

Thank you for sharing your story. We are pleased to hear that you were impressed with the efficiency of the Accident and Emergency Department and Fracture Clinic service, and we hope that you are making a good recovery. We will pass on your thanks to the staff concerned, which will go a long way to maintaining staff morale. Once again, thank you for taking the time to write to say thank you, as it is always much appreciated.

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