"An unpleasant procedure made bearable"

I was admitted as a day patient to Cherry Tree Ward for a Trans - Esophagal Echo Cardio, which entails a tube being passed down the gullet. Despite sedation it remains a very unpleasant experience. However, the ward stsff were a credit to the Trust. They were, without exception, warm, friendly and.professional, making my stay in the ward as pleasant as it could be. In the Echo department the Consultant and the deputy coordinator were totally professional and thoroughly understood and eased my nervousness . They explained everything in detail and conducted the procedure expertly and with the minimum of fuss. They warned me of the possibility of unpleasant side effects, none of which were triggered, due to the competent way they did their job. I had been dreading it. Afterwards I wondered why! The whole team are an example of what our NHS at its best can be like.