Care Opinion

Ward 3 - Credit to the NHS

Story from nhs.uk

"Ward 3 - Credit to the NHS"

About: Hexham General Hospital

I was recently admitted to ward 3 at Hexham for some plastic surgery which led to a overnight stay. From the minute I walked onto the ward to the minute I left the staff were amazing. This was all levels of staff even the domestics as cleaning were asking how I was and if they was anything needed. All staff give you there full attention at all times, give great understandable advice and explained everything in detail. This is by far the best NHS treatment I have ever received and if there is a award for the best NHS ward ward 3 should definitely be nominated.

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Responses

Response from Hexham General Hospital 7 years ago
Hexham General Hospital

Submitted on 20/01/2017 at 09:32
Published on nhs.uk on 21/01/2017 at 01:40

Dear John,

Thank you for sharing such a wonderful review, I am so pleased that you got the care that you needed. It is especially nice to read about the attention you received. It will be a pleasure to pass on your kind words to the team involved in your care and the staff on Ward 3 will be proud to read this review, particularly the part about the recommendation for an award nomination!

I do hope you are recovering well from your surgery.

Best wishes,

Jessica

Jessica Mallach – Head of Quality Improvement and Patient Experience

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