"You gave me my confidence and my life back"

About: Crosshouse Hospital / Cardiology

(as the patient),

I would say to anyone who is offered a place on the cardiac rehab scheme to grab it with both hands. I was apprehensive to say the least at the start, but I was pleasantly surprised that it was not the long hard slog I thought it would be. Far from it, in fact, it has been an enjoyable and FUN experience and I learned a lot about myself. Instead of telling myself I can't do that, I now know that I CAN do it. At 71 years of age, I very much doubt if I'll be running for a bus but I now do things I couldn't or should I say wouldn't do before. All due to the help of the wonderful, happy and funny staff. So a big thank you to all the staff here at Cardiac Rehab, you gave me my confidence and my life back. Thank you doesn't seem much but it is really and genuinely given to you all. THANK YOU.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 14/03/2017 at 18:02
Published on Care Opinion on 15/03/2017 at 08:45


picture of Eunice Goodwin

Dear Cardiac Rehab Roy, (That has a ring to it)

On behalf of the Cardia rehab. team, I am sure you are most welcome. It is really goods to hear how much of a difference it has made to you. A lovely heart warming story. (Yes, sorry about the heart - warming part, but it is true).

I will be truly delighted to end the day with such a lovely post to share with the team.

Thank you so much for taking the time to tell us about your care.

Best wishes,

Eunice

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