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"holly ward"

About: King George Hospital

Immersive Reader

I am absolutely discussed with my fathers care on holly ward. Dad was discharged far to soon no consultation with next of kin. He got rushed back in hospital 1 day after discharge with pain, high temp, to name a few. He is now back in King George's rehab, I'm hoping he will do better there, the nurses have no compassion and empathy anymore no nurse ever spoke to us and when we asked things we got a short sharp answer. Plus he came out with a grade 2/3 pressure sore when I complained they said he had a red bottom on admission, well that's a joke a red bottom is now a 2 grade pressure sore.

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Responses

Response from King George Hospital 7 years ago
King George Hospital
Submitted on 20/07/2017 at 16:59
Published on nhs.uk at 19:31


Immersive Reader

Thank you for taking the time to provide feedback on the service your father recently received.

Please accept my apologies this is not the level of service we expect our patients to receive. Your comments will be passed to the service lead for future monitoring.

Should you wish to discuss this further please contact the complaints department on telephone number 01708 435 032 or alternatively by email complaints@bhrhospitals.nhs.uk.

Kind Regards

Geraldine Rodgers

Divisional Nurse Interim Divisional Nurse for Geriatrics ; Fellow for Older People

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