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T tube insertion of right ear.

Story from nhs.uk

"T tube insertion of right ear."

About: Chase Farm Hospital / Ear, Nose and Throat

Came in for procedure at 13:00 and last to go down at 17:45 to 18:00. Not to helpful but, I'm notvthe only patient and somebody has to go last.

The anisthatist made me feel at ease but, been here several times before and always like this.

In recovery i had checks and hearty meal with a cup of tea from a nice nurse. And to top it off another nurse was a wonder person who made sure I was alright throughout, with their warm and caring nature. Just a lovely person which makes any visit pleasurable.

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Responses

Response from Chase Farm Hospital 7 years ago
Chase Farm Hospital

Submitted on 14/07/2017 at 12:09
Published on nhs.uk at 14:33

Dear Alan Bennett

Thank you for leaving a review, it is great when patients take time to send us feedback; if we have done something wrong we can put it right and if we have done something right we can thank staff.

I was particularly delighted to see you had written, 'a person who made sure I was alright throughout, with their warm and caring nature. Just a lovely person which makes any visit pleasurable.'

I would really like to pass your review them them personally so they can see the difference they made that day.

Are you able to email me their name if you remember it to rf.patientexperience@nhs.net,

With Best Wishes

Richard

Richard Chester - deputy director of patient experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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