Care Opinion

Had to wait a year for a Health Visitor !!!!!

Posted By PMFKDJ

"Had to wait a year for a Health Visitor !!!!!"

About: NHS Forth Valley

(as a parent/guardian),

Not happy with NHS Forth Valley.

Had to wait a year to see a Health Visitor! ! !

Even though we have constantly phoned for someone to come out and visit us.

We made appointments but they kept getting cancelled! ! !

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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 7 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley

Submitted on 16/08/2017 at 16:36
Published on Care Opinion at 16:41

picture of Pauline Donnelly

Dear PMFKDJ

I would like to take this opportunity to thank you for taking he time to get in touch to tell us about your recent experience accessing a Health Visitor, and would like to say how sorry I am that this has been your experience, this is not the level of care we deliver.

I would really like an opportunity to look into what has happened, can I ask you to get in touch with me, you can either call me direct on 01324 566523 or alternatively you can email me on p.marland@nhs.net

I look forward to hearing from you.

Kindest regards

Pauline Marland

Person Centred Patient Experience Coordinator

NHS Forth VAlley

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