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Assessed in a waiting room

Posted By suicidal princess

"Assessed in a waiting room"

About: Royal Edinburgh Hospital / General Psychiatry

(as the patient),

I am disgusted by mhas staff. I had tried to seriously hurt myself that morning but in afternoon after being assessed in a waiting room not a private room was told I had low suicidal risk and low anxiety. Disgraceful service.

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 7 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 21/08/2017 at 16:50
Published on Care Opinion at 17:03

Dear suicidal princess

I am so sorry to hear of your experiences with the Mental Health Assessment Service. We would like to look into this for you so that we can try to help and grateful if you can please contact us:

Email: Feedback@nhslothian.scot.nhs.uk

Telephone: 0131 5363370

Once again, please accept my apologies for your experiences.

Kind regards

Jeannette

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