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Preoperative Assessment

Posted By Dionnex

"Preoperative Assessment"

About: Royal Infirmary of Edinburgh at Little France / Day Surgery Unit

(as a service user),

I think it's really important to let services know when they've done well. Before my admission for endometriosis surgery I had my preop and it was with the same nurse I had previously at another preop. Her name is Moira - I just want to say that she is brilliant at her job - made me feel at ease, was very understanding and compassionate. She made me feel relaxed all the way through the appointment. It really does make a difference having a caring and compassionate nurse when going through a really difficult time.

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 7 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 24/08/2017 at 08:34
Published on Care Opinion at 09:44

Dear Dionnex

Thank you very much for sharing your feedback with us following your pre-admission appointment in the Day Surgery Unit of the Royal Infirmary.

I was really pleased to read how Moira was able to put you at ease during your appointment whilst being caring and compassionate.

I have shared your feedback with the team at the Royal Infirmary and have asked them to share your lovely feedback with Moira.

Thank you again for your feedback and I hope you surgery goes well.

Kind regards

Jeannette

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