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Poor treatment no information

Story from nhs.uk

"Poor treatment no information"

About: Salford Royal / Gynaecology

There was no dignity. The whole NHS ‘no decision without me’ agenda seems bypassed by this hospital. It was on discharge that I was given an unexplained diagnosis with huge ramifications. Poor, disorganised and inefficient.

Visit again today for an ultrasound and I was left with access to others records afterwards.

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Responses

Response from Salford Royal 6 years ago
Salford Royal

Submitted on 14/12/2017 at 11:28
Published on nhs.uk at 12:31

Thank you for taking the time to highlight the areas of concern that you have experienced - it is difficult to respond in full to your concerns without more detail but please be assured that the issues you have detailed have been taken seriously.

It would be very helpful if you could contact us, to allow us to look into the situation, so that we learn from it and ensure a similar situation does not occur again.

You can contact us via our PALS service on 0161 206 2003 or email them directly on pals@srft.nhs.uk between the hours of 08:30 and 16:30, Monday to Friday.

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