"Ophthalmology"

About: Westmorland General Hospital / Ophthalmology

I came into Westmorland General Hospital for eye surgery which was a follow up from quite a significant right eye trauma.

I really can't thank the consultant and their team enough for the professional care that I received throughout.

Everything had been carefully explained to me including the risks of the operation by the consultant, they took the time to describe the operation, even drawing the details out to aid my understanding further, a person who is genuinely at the top of their game.

The staff all had great empathy and worked closely as a Team, each one helping the other out when needed.

The ward was calm and relaxed but busy, everyone was friendly and always had the time for any questions.

Overall a really positive experience, great work, great people and thanks to them, I can now see!

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Responses

Response from Westmorland General Hospital 6 years ago
Westmorland General Hospital
Submitted on 28/11/2017 at 12:20
Published on nhs.uk on 29/11/2017 at 03:23


Hi Ian, thank you for your review. We're so pleased to hear that you had a positive experience of Westmorland General, and that our staff made sure you were fully informed during your care. I have passed your kind words onto the teams involved, who I know will be really grateful. Thank you again.

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