I posted my prescription through the surgery letter box on Tuesday 31st October. I was initially surprise to find the surgery closed but presumed that they had started closing for lunch.Today I walked to the surgery i( I live near Rivelin) in pouring rain to pick up my prescription and again the surgery was closed. However there was a sign on the door saying that when the surgery is closed prescriptions can be got from the chemist next door. As it is a week since I dropped my prescription request off I fully expected my prescription to be ready at the chemist, but it wasn't!! I was informed by the staff in the chemist that the surgery would be closed for the rest of the day. So I am now left with no tablets, tablets that I should take daily!! The practice web site still claims that the surgery is open all day on Tuesdays?? Would it not have been business like to inform patients of the change in practice hours and thoughtful to take all prescriptions that are ready to be collected to the chemist next door. I have been a patient of this practice for over 30 years and getting an appointment has always been a challenge, now seemingly a weeks notice is not long enough for a prescription to be ready. Maybe updating the web site on opening hours would be a start!!
"Prescriptions"
About: Dykes Hall Medical Centre Dykes Hall Medical Centre Sheffield S6 4GQ https://www.dykes-hall.co.uk/
Posted via nhs.uk
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