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Excellent Service Paediatric Audiology Edinburgh

Posted By Satisfiedcustomer

"Excellent Service Paediatric Audiology Edinburgh"

About: Lauriston Building

(as a service user),

Just wanted to aknowledge the Excellent service provided by the Paediatric Audiology Team in Edinburgh. Over the last 3 years from diagnosis of my sons hearing impairment to fitting of his hearing aid and annual reviews they have always provided a friendly welcome and personalised care. The level of expertise has been impressive. With this input my son is now coping better with the classroom environment and able to join in more. Thank you - NHS at its best!  

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 7 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 17/01/2018 at 14:30
Published on Care Opinion at 17:17

Dear Satisfiedcustomer

Thank you very much for sharing your experiences with us regarding your son's hearing impairment. I am so pleased to read your lovely feedback about the Paediatric Audiology Team at the Lauriston Building and how with your son's hearing aids and the annual reviews by the team, these are making such a positive impact on your son especially whilst at school.

I have shared your kind words with the team, who I am sure will be delighted with your lovely feedback.

Thank you again for taking the time to share your feedback with us.

Kind regards

Jeannette

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