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Good care for heart attack

Posted By WFS TROON

"Good care for heart attack"

About: University Hospital Ayr / Accident & Emergency University Hospital Ayr / Cardiology

(as a service user),

In November I arrived at A&E with chest pains and feeling unwell.

Within 15 Minutes I was taken to treatment room, attended by nurse Michelle, nurse Heather and Dr O'Reilly and after a short time was diagnosed with a mild heart attack. Then admitted to assessment unit where all the staff were attentive, professional and caring.

The next day I was transferred to the Cardiology Dept for 3 days where I received care, attention and medical assistance from Doctors,Nurses, and at the Scan unit and treadmill unit ..and all staff made me feel at ease . 

A big thank you.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 09/01/2018 at 12:58
Published on Care Opinion at 13:01

picture of Eunice Goodwin

Dear WFS TROON,

I am so glad you found your treatment during your unexpected stay in University Hospital Ayr to be so good. It is a lovely accolade to all the staff you came across and your thanks has been passed to them. Thank you for sharing this with us, I am sure you gave them a lovely start to 2018. Here's hoping you have a healthy and happy 2018,

best wishes,

Eunice

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