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"Amazing nurses and nursing assistants"

About: East Surrey Hospital

I recieved amazing care from all of the nurses and nursing assistants. I was very unwell and was Godstone ward for 2 weeks. Each and every member of staff treated me with respect and dignity. They were very busy and under constant pressure but never once made me feel as if anything was too much trouble. I required alot of care and they were all so very kind to me. Im so grateful to have met so many wonderful and dedicated people. I would like to thank the sister and her team. I truly believe that without their care kindness and support my recovery would have been so much harder. Keep doing what you do as it does make a difference. Thank you.

I would also like to thank one particular nurse who was amazing and even though I was really ill managed to make me laugh and was a fantastic nurse. Thankyou.

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Responses

Response from Ben Mearns, Chief of Medicine, Surrey and Sussex Healthcare NHS Trust 7 years ago
Ben Mearns
Chief of Medicine,
Surrey and Sussex Healthcare NHS Trust

Doctor

Submitted on 25/01/2018 at 12:22
Published on Care Opinion at 15:36


picture of Ben Mearns

Thank you so much for your lovely feedback. I will make sure that I pass this on to the Godstone Team. They will be really pleased to hear it.

If you do want me to let the individual nurse know please email me on Ben.mearns@nhs.net.

Thank you so much and I hope that all is well.

Ben

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Response from Paula Tucker, Deputy Chief Nurse, Trust, Surrey and Sussex Healthcare NHS Trust 7 years ago
Paula Tucker
Deputy Chief Nurse, Trust,
Surrey and Sussex Healthcare NHS Trust
Submitted on 25/01/2018 at 12:24
Published on Care Opinion at 15:36


Thank you so much for this lovely feedback; Godstone is a very busy ward and I am delighted to hear that you were treated with care and kindness, it does go a long way when you feel unwell.

I will share this with the team on Godstone ensuring this lovely feedback is celebrated.

with thanks

Nicola Shopland

Divisional Chief Nurse Medicine

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