I told the support worker that I felt stressed, very anxious, suffered from panic attacks and felt low.
The answer I received was-you are not the only one you know, there are other people in the same boat. The tone of voice used was flat, firm and emotionless, there was no form of compassion/emotion ether.
I was really upset, I felt like what they said to me might as well have been -stop whining, moaning, you're not the only one, grow up and shut up!
I spoke to someone I hardly know about the incident and she was really shocked and said they thought the person in question displayed no empathy at all.
I wanted someone to listen to me, to display empathy and compassion, to reassure me, to encourage me, to tell me I was doing well, to acknowledge I had a lot going on in my life and that it must be very hard, but I could always talk to them they'd be there for me.
If I'd have been a service user and lived by myself and they were the only one I had to talk to and I was very low, I fear it would have been much worse.
"Lack of empathy and compassion"
About: South Yorkshire Housing Association Limited South Yorkshire Housing Association Limited Sheffield S1 4EB www.syha.co.uk
Posted by atlaswn66 (as ),
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