Care Opinion

Ward 3 day surgery centre

Story from nhs.uk

"Ward 3 day surgery centre"

About: Hexham General Hospital / Urology

I recently had surgery at Hexham General Hospital Day Surgery Unit, Ward 3. The treatment I received was fantastic.

The Staff were extremely friendly and nothing was a problem. When having surgery it is a very anxious time, but the staff made to feel so relaxed during the whole day. My consultant was a perfect gentleman, he explained everything and answered my questions very clearly, his team during my time in surgery were excellent. Anyone waiting to have surgery can be rest assured they will be in brilliant hands. Each and every one of the team is a credit to the profession, very special caring people. Thank you so much. Jimmy Temple

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Responses

Response from Hexham General Hospital 6 years ago
Hexham General Hospital

Submitted on 13/03/2018 at 21:38
Published on nhs.uk on 17/03/2018 at 02:45

Dear Jimmy,

Thanks so much for the kind words you shared about Ward 3, It’s lovely to hear about the high quality care you received. I know the team will be very moved when they receive your comments and understand the impact they have had.

I hope you are recovering well from your surgery? If there is anything more we can do for you, please don’t hesitate to get in touch.

Best wishes,

Annie

Annie Laverty – Director of Patient Experience

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