"Phlebotomy"

About: Royal Victoria Hospital (Folkestone) (Folkestone) Royal Victoria Hospital (Folkestone) (Folkestone) Folkestone CT19 5BN

Posted by Cryptic (as the patient), 13 years ago

When I eventually went in to have the blood test, the phlebotomist was lovely and commented on how long I'd been waiting.
She listened when I explained about where it was best to take my blood from and I felt she actually cared about her patient's feelings.

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Steven Hams

Deputy Chief Nurse and Head of Quality,

East Kent Hospitals University NHS Foundation Trust

I am responsibile for leading nurses and midwives

Submitted on 28/07/2011 at 20:14

Published on Care Opinion on 29/07/2011 at 10:03

Thank you for letting us know about your positive experience of the Phlebotomy service at the Royal Victoria Hospital, I will pass on your comments to the team who will be delighted to know that you felt cared for. We really appreciate your feedback

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