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Impressed by the Kingsfold Unit

Posted By Aston

"Impressed by the Kingsfold Unit"

About: East Surrey Hospital / General medicine

(as a service user),

I was referred to to Kingsfold Unit by my GP at short notice. On my arrival I was seen immediately and over the next three hours was given a number of blood tests, scans, x-rays and other examinations, followed by a thorough debrief with the doctors.

I was greatly impressed with the helpfulness of the doctors, nurses and the ancillary staff and with the efficiency of the examinations. The NHS at its best!

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Responses

Response from Paula Tucker, Deputy Chief Nurse, Trust, Surrey and Sussex Healthcare NHS Trust 7 years ago
Paula Tucker
Deputy Chief Nurse, Trust,
Surrey and Sussex Healthcare NHS Trust

Submitted on 16/04/2018 at 16:21
Published on Care Opinion at 20:18

Dear Aston

Thank you for your feedback, praise indeed! I will ensure that the Kingsfold team are aware as I know that they have worked very hard to ensure we provide a seamless service for our patients who attend the unit.

Kind regards

Nicola Shopland

Divisional Chief Nurse Medicine

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Response from Ben Mearns, Chief of Medicine, Surrey and Sussex Healthcare NHS Trust 7 years ago
Ben Mearns
Chief of Medicine,
Surrey and Sussex Healthcare NHS Trust

Doctor

Submitted on 17/04/2018 at 09:36
Published on Care Opinion at 11:32

picture of Ben Mearns

Thank you so much for your feedback.

The Kingsfold Unit (Ambulatory Emergency Care) was created to offer a fast, comprehensive, consultant-led service and I am really pleased that you had a good experience.

Our aim is to provide investigations and treatment that you would normally expect through an admission to hospital but without the need to stay overnight.

I will let the Clinical Lead know your feedback and I hope that you are well.

Best wishes

Ben

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