"Kind friendly care during sigmoidoscopy"

Recently I had a sigmoidoscopy examination at the Bickerstaff Unit, at Princess Royal Hospital, Telford. It's not a pleasant procedure so I, like others, was not looking forward to it.

The staff were all wonderful. The receptionist was calm and friendly, and took as much time as necessary to listen and talk to patients. The waiting area and unit were clean, bright and relaxed. The nursing staff were without exception kind, friendly, and understanding. I was treated with dignity during a somewhat undignifying procedure.

Thank you all. You are a fine example to others, and I hope your Chief Exec reads this and visits you.