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"CAMHS service in North Tyneside"

About: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Our experience of trying to access CAMHS service since January has been as follows:

1. CAMHS North Tyneside told me they are so under-resourced that they routinely fail to meet the NICE Guidelines re. treatment of child mental health conditions - they can’t meet suggested treatment times even when they are aware of a likely diagnosis which significantly raises suicide risk.

2. They said they have loads of young people they know they should see but can't - so they prioritise young people who state a ‘current intention to act’ on suicidal thoughts - which sounds quite logical except that this is in most cases an unreliable basis on which to assess suicide risk.

3. Mental health problems frequently emerge at around age 16 - CAMHS covers up to age 18.

They told me this was ‘all a bit political' and that teens often wait so long to be seen that they're too old for CAMHS before they got any treatment at all.

They would then be re-referred as a new patient to adult services, right at the back of the queue.

i.e. would wait longer than an adult to be seen.

4. I am guessing CAMH’s conclude that these children which they never get around to treating, if they’ve survived a wait of over a year, then they can cope.

The alarming rise in UK student suicides might suggest otherwise though.

In summary, we've had no help, been waiting 6 months since we asked the GP for referral.

Still have no timescale for if or when we might get any help from the NHS.

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Responses

Response from Northumbria Healthcare NHS Foundation Trust 6 years ago
Northumbria Healthcare NHS Foundation Trust
Submitted on 26/07/2018 at 16:05
Published on nhs.uk at 17:06


Dear Sir/Madam,

I am so sorry to hear of your difficulty with getting support from the CAMHS service, I know sorry isn’t enough at this time and hopefully we can work together to sort out a solution. Would you mind sending the PALS team the full name and DOB of the patient please so that they can look into how far along the referral process is with the CAMHS team. You can contact the team on 0800 0320202 or email them on northoftynepals@nhct.nhs.uk.

Thank you for getting in touch, all feedback is valuable to us and we take all comments very seriously.

I look forward to hearing from you.

Kind regards,

Jan

Jan Hutchinson – Service Improvement

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