"Sleep Clinic Review"

About: Wythenshawe Hospital / Respiratory medicine Wythenshawe Hospital Respiratory medicine Manchester M23 9LT

Posted via nhs.uk 6 years ago

I am supposed to be seen every 12 months for a review of my sleep apnoea in the clinic, but this is impossible. I get a letter 11 months after my last appointment asking me to make an appointment. When I call, there are no appointments often for six months and so a 12-month review never happens, it’s more like 18 months! I can’t understand why they do not send out the letter 4 months before your appointment is due so at least you stand a chance of getting seen within a 12 month period.

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Manchester University NHS Foundation Trust

Submitted on 07/12/2018 at 13:58

Published on Care Opinion at 15:12

We were very sorry to receive your comments and concerns via the NHS website about your experiences when you visited the Sleep Service at Wythenshawe Hospital in September 2018 and please accept our apologies for the delay in responding to you. It is very difficult to respond to the specific concerns you have raised without being able to investigate your concerns in more detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your experience. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@mft.nhs.uk quoting reference number PO18/0194 they will be able to discuss this with you.

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