I recently was referred to RNOH Bolsover Street using the E referral booking service,.I noted that all appointments needed to be confirmed. I subsequently received a conformation direct from RNOH on 10th
October for an appointment on 23October at 11.30.
My wife and I travelled up to London starting out at 8 30 am by taxi and train a distance of some 35 miles, upon arrival to my suprise
I was informed I was informed that I did not actually have an appointment either then or any other date, I showed both my electronic
and confirmed appointment letter. The receptionist showed my letter to a member of the medical team, he took the letter away and returned once again said sorry no appointment .I don't understand how any patient can be given an appointment letter and then told on the day sorry cant help you At my age I really don't need to waste a day and a lot of money on things like this.
"Hospital Appointment"
About: Royal National Orthopaedic Hospital (Bolsover Street) Royal National Orthopaedic Hospital (Bolsover Street) London W1W 5AQ
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