I thought I had a pulled muscle in my left arm and on saturday went to my physio who took one look and told me to go immediately to A&E as she thought I had a serious infection.
I arrived at East Surrey A&E at 2:25pm when they were busy treating 12 new patients per hour. At 4:35pm I left having had an initial diagnosis from Duty GP Dr Brent, blood tests and an x-ray and then a review of tests and a diagnosis by Dr Brent and a prescription for an antibiotic. I had my 1st dose at 5:00pm and by Sunday the arm is clearly improving. Also, a member of the reception staff gave me her personal mobile phone so that I could telephone my wife - a really kind act. I wish to congratulate and thank the hospital staff for their amazing efficiency and highest standard of service. Beyond expectation!
"Beyond expectations"
About: East Surrey Hospital / Accident and emergency East Surrey Hospital Accident and emergency RH1 5RH
Posted by JBT (as ),
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Update posted by JBT (the patient) 6 years ago