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My experience of Gmed and Haematology

Posted By bluepoppy

"My experience of Gmed and Haematology"

About: Aberdeen Royal Infirmary / Clinical haematology Aberdeen Royal Infirmary / Emergency Medicine

(as the patient),

I was admitted as an emergency to the Haematology Ward in ARI back in May.   Since then I have had more than 20 clinic appointments and one further emergency admission. Every single member of staff has treated me with dignity, respect and shown great professionalism. The Haematology Clinic and Ward 112 are exceptionally busy and the staff work tirelessly in difficult and challenging circumstances. I have nothing but respect for all the team members I have encountered.   Big thanks to Prof Watson and his Medical   team. Thanks also to the Nurses and HCSWs at the Haematology Clinic who always smile and find the elusive veins!   A special mention to Shona (Advanced Nurse Practitioner) at GMed who grasped a complicated and dangerous situation last week and ensured I was treated correctly and safely. You are all a credit to NHSG.  

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Responses

Response from Magdalena Polcik-Miniach, Service Manager, Out of Hours Primary Care (GMED), NHS Grampian 6 years ago
Magdalena Polcik-Miniach
Service Manager, Out of Hours Primary Care (GMED),
NHS Grampian

Submitted on 16/11/2018 at 11:05
Published on Care Opinion at 11:44

Dear bluepoppy,

I am really sorry to hear that you have been unwell and that you required so many appointments to treat your condition. I do hope that you are feeling better now and you are on your way to recovery.

I am really pleased to hear that, despite such difficult times, your journey as a patient of NHS Grampian, was a positive experience to you. It is really heartwarming to hear that all our staff are professional and caring and that you were treated with dignity and respect and that you were given a fantastic care in the Haematology Clinic and Ward 112.

Thank you for mentioning GMED Advanced Nurse Practitioner, Shona, whom will be so pleased to hear such a positive feedback. I will also share your story with the GMED Teams, as I know that all our staff will find it really valuable.

I do hope that your recovery continues well.

With our very best wishes

Magda

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