"X-ray department at cramlington hospital."

My partner atteneded A&E due to shortness of breath and pain in left side of chest, seen very quickly and moved to ward 6 where we were seen by a brilliant nurse practitioner.

One investigation was a chest X-ray. We went to X-ray and waited an hour, I informed 3 members of the team and every time was told ok, I will let them know. No apologie and sat and watched about 8 people go in before him. I totally understand that not everyone would of been getting an X-ray. However, where has common courtesy and respect gone with people who work in this department?! Not one person come back to explain about the wait, no apologie all while my partner was sitting in pain. Please inform your staff that communication is vital in healthcare, the X-ray department truely lets the hospital down. What a shame, they can’t show care, compassion and communication. Thankfully all other members of the team at cramlington hospitals can show these fundamental skills