"The whole unit should be so proud of the service"

About: Borders General Hospital / Endoscopy

(as the patient),

I attended the department yesterday for an upper endoscopy. after a night of no sleep with fear due to my previous recall of having it done many years ago. well I have to say the staff in the unit where second to non and should be so proud of the service they are given the patients. the nurse who cared for me was so caring and attentive she deserved 100 out of a 100 the ward sister who preformed the procedure was so gentle and talk me through the whole thing I think the whole unit should be so proud of the service they are given. the procedure which has aways been a memory of pure fear is something I would have no worries about having repeated. to the staff keep up the good work you all deserve a medal,

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Morag Henderson, Endoscopy Specialist Practitioner, NHS Borders 5 years ago
Morag Henderson
Endoscopy Specialist Practitioner,
NHS Borders
Submitted on 18/12/2018 at 10:22
Published on Care Opinion at 10:32


Jessamine, many thanks for your lovely feedback,

im glad we were able to make this a good experience for you

morag hednerson

SCN Endoscopy

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k