I had a Talking Therapy service assessment by phone. I was sceptical, even though I am very comfortable on the phone, but it went very well. The young lady, Sarah, was very professional, she asked some difficult questions, in that they made me question myself, and took it all in her stride. She was not taken aback or flustered by things I said, she was not judgemental, just very calm.
I feel as if I have taken the first, probably the most difficult, step towards tackling my depression.
The only point I would raise is for the details about providing feedback is in slightly larger print. There is a question 'How was your appointment?' with the number to call to give feedback just below the clinicians details. I almost missed it, if it was in larger print it would be more noticeable.
"Talking therapy service"
About: Somerset NHS Foundation Trust / Adult community mental health Somerset NHS Foundation Trust Adult community mental health TA6 4RN
Posted by januaryqd36 (as ),
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