I had an appointment with my oncologist and with the stress I currently experiencing, this member of staff is not very helpful. They have been rude, unfriendly with the patients inquiring. Supposedly they would greet you with a smile or look at you when talking but they even ignore patients and say they're alone and doing something.
We understand you could be busy but you should show some respect and compassion to your work. That's why you are working. This staff member doesn't seem to understand their role when dealing with patients. Fellow patients have been talking regarding this bad behaviour. Patients don't deserve this kind of treatment from healthcare employees, if they can't show respect and proper behaviour, I don't think they should be working in this environment. It is such a shame to see and experience yourself when I have been very good to my clients.
"Rude staff member at oncology clinic 2"
About: Northwick Park Hospital / General Medicine Northwick Park Hospital General Medicine HA1 3UJ
Posted by Aleya (as ),
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See more responses from Sue Fenwick Elliott
Update posted by Aleya (the patient) 6 years ago