"Humbled by the care and dedication"

About: St Bartholomew's Hospital / Cardiology

(as a relative),

In early November 2018, my brother suffered a Cardiac Arrest whilst at work.

He was taken to Barts where he immediately had a Stent fitted and was then transferred to Intensive Care.  My brother remained on the Intensive Care unit until mid November, when his Life Support machine was turned off, this was after he donated his Organs.

My brothers death was so unexpected and sudden and it is only now that I feel that I am able to write this to thank everyone involved in his care at Barts.

I now realise how fantastic the NHS is,  and  how wonderful all those dedicated Doctors, nurses and health care professionals are.  We as a family are completely humbled by the care and dedication that my brother received.   His care was fantastic if we had paid privately we would never had received better care.  They not only treated my brother but also took care of us as a family, always communicating everything they was doing, explaining tests etc. This is a fantastic hospital, with amazing people who work in it.  Thank you so much for everyone's care in the Intensive Care, you are all truly wonderful people. 

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Responses

Response from Faith Kapora, Corporate PALS Lead, Barts Health NHS Trust 5 years ago
Faith Kapora
Corporate PALS Lead,
Barts Health NHS Trust
Submitted on 28/03/2019 at 17:04
Published on Care Opinion at 17:10


Thank you for taking time to contact us with such wonderful and heartfelt words.

Please accept my sincere condolences on the untimely death of your brother. I appreciate that this is a very difficult time for you and the family, however, you have taken time to contact us with feedback and we greatly appreciate and value your time, effort and kind words.

I was really moved that the care and compassion received by your late brother was also extended to the family in their time of need and I will share your feedback with cardiology and Intensive care unit at St Bartholomew's so they know how much you appreciate their care and support.

Should you wish to discuss your feedback with us any further, please don't hesitate to contact our PALs team at St Bartholomew's on 0203 465 5919 or email sbhpals@bartshealth.nhs.uk

Kind regards

Faith

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