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"Urgent Care Centre - 10/10!!"

About: Chase Farm Hospital / Accident and emergency

I don't normally write reviews for things but felt I had to on this occasion. Having visited Urgent Care this afternoon I cannot believe the whole experience!!!

The reception staff were so kind, caring and had me booked in and seated within a minute or so. It was only around 10-15 mins until I was seen by the health care assistant to be triaged. The nurse then came in and talked everything through, giving advice on where I should go next and how to take care at home / pain relief.

All clean, tidy and a wealth of lovely volunteers to guide you, if like me you look lost!!

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Responses

Response from Chase Farm Hospital 6 years ago
Chase Farm Hospital
Submitted on 08/04/2019 at 14:53
Published on nhs.uk at 16:06


Dear Laura

Thank you for taking time to leave a review, the staff will be chuffed to bits to read your kind words. I have shared with the staff who will want me to hank you on their behalf.

Best Wishes

Richard

Richard Chester - deputy director of patient experience

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