I was taken by the ambulance crew to Queen Elizabeth accident and emergency due to chest and abdominal pain that started 11:00 pm at night though it took an hour for them to get to me. We arrived at
Queen Elizabeth A&E by 1am and was seen by the triage nurse who took my observations and blood test and ECG.she told me I will be called when a doctor becomes available.l was in agony and requested for pain relief which was given by one of the nurses after 2 hours of waiting. The pain got worse and I asked to be seen by a doctor but was told by the admin staff to speak to the doctors at their station to see if they can help me with any medication. I was given another medication without proper assessment. At about 5 am, the pain continues and I returned back to the admin staff who referred me back to the doctor's station again but was told I have to wait. I waited until 7 am and was not seen. I returned to the admin staff and who said they weren't u sure when I will be seen.As you can see I have been in pain since 11pm till 7am the next morning and was in hospital but not seen by a doctor after 6 hours. I had to go home because of child care arrangement for my young kids at home with a friend who needs to go to work this morning. As a health care professional, I felt let down by the services that I work for . Throughout my waiting period at the hospital by myself, l was disappointed that most of the staff lack compassion and empathy. This is the worst hospital visit in my life.
"Except 5-7 hours waiting period at night at..."
About: Queen Elizabeth Hospital / General medicine Queen Elizabeth Hospital General medicine SE18 4QH
Posted via nhs.uk
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