"Echocardiogram waiting time"

About: University Hospital Hairmyres / Cardiology University Hospital Hairmyres Cardiology G75 8RG

Posted by Cd1929 (as the patient), 5 years ago

I have been referred for a echocardiogram to which my doctor said should be done within 6 weeks. However when phoning the referral management Lanarkshire I have been told there is a 20 week wait is this correct procedure?

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echocardiogram

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Responses

Hazel Mitchell

Service Manager, Adult Health Services,

NHS Lanarkshire

Submitted on 13/05/2019 at 15:02

Published on Care Opinion at 15:32

Dear Cd1929
Thank you for you enquiry and contacting us via Care Opinion.
Echocardiogram waiting time on the Hairmyres site is currently 9 weeks, apologies for any confusion with the information you have been given, hopefully you should have an appointment soon.
Please feel free to contact me directly if you wish the department to look at your case individually, and give you an indication of when you can expect to be appointed. Alternatively, you can contact Angela Dixon, Service Development Manager, on 01355 584160. She will be more than happy to investigate your situation further if required
Kind Regards
Hazel

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Update posted by Cd1929 (the patient) 5 years ago

Afternoon Hazel, thank you for your response.
Do you have a contact number for yourself and a preferred time to contact you? I had contacted the referral management service again last week and was then told 12/14 weeks for the hairmyers site.
regards

Hazel Mitchell

Service Manager, Adult Health Services,

NHS Lanarkshire

Submitted on 16/05/2019 at 15:26

Published on Care Opinion at 16:07

Dear Cd1929
Thank you for taking the time to call us the other morning. Apologies for the confusion and miscommunication. The wait time you were given was for the Cardiology outpatient service and not for the Cardiology diagnostic service. Hopefully we have resolved your issue and that you are happy with our service.
Your feedback is important to us so we can provide a high standard of patient centred care, and we appreciate you taking the time to contact us.
Please get in touch should you have any issues in the future
Kind regards
Hazel

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Update posted by Cd1929 (the patient) 5 years ago

Good Morning Hazel,
Thank you for sorting out the issue last month, I got all the appropriate tests done however have still not had results back from the holter monitor I had. Will I still be waiting for a cardiologist appointment or is that it now that the tests have been done? As when I was in getting the tests done they said they would leave the cardiology appointment in for me but have still not received a letter or anything to tell me when this would be I know you said on the phone the last time we spoke that it would be mid June I think yesterday (19th June) is when you were expecting the appointment.
regards

Angela Dixon

Service Manager for Medical Directorate, University Hospital Hairmyres,

NHS Lanarkshire

Submitted on 21/06/2019 at 16:26

Published on Care Opinion at 16:26

Dear CD1929
Thank you for getting in touch with us.
I'm pleased to hear that you've had some tests done. Please contact the Cardiology Department direct on Tel No: 01355 585 250 and they will be able to discuss the details of your specific care pathway with you.
Many Thanks
Angela

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