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"burnley birth centre"

About: Burnley General Hospital / Maternity care

I gave birth to my son at the birth centre last year. I can only say positive things about my experiences there. From initially attending in early labour, to discharge after my son was born the care i received was excellent. I had a long and difficult labour but all of my wishes were respected throughout. I felt fully supported in the birth process and it was kept as intervention free as possible, as i had wanted, meaning it was a very positive experience for me. The midwife was always available offering support without being over bearing. Every member of staff from HCAs to Consultant was polite, caring and supportive and I was never made to feel like anything was too much. I suffered some complications after the birth and further issues with breastfeeding so it was decided that I would be kept in over night while i recovered and to support feeding. I was lucky enough to be allowed to stay in the birth centre rather than the antenatal ward which meant i was able to have a private room. I felt involved and informed in all of the decisions regarding our care and i can't thank the hospital enough.

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Response from Burnley General Hospital 5 years ago
Burnley General Hospital
Submitted on 05/06/2019 at 14:44
Published on nhs.uk at 15:06


Thank you for taking the time to tell us about your stay in 2018 at the Birth Centre at Burnley General Teaching Hospital.

It is lovely to receive such positive feedback regarding the care and service you received during your stay and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting, many congratulations on the birth of your son and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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