Care Opinion

The vision in my eye has been totally restored

Posted By occhi-ottimi

"The vision in my eye has been totally restored"

About: Raigmore Hospital / Ophthalmology

(as a service user),

I had laser treatment to an eye in which I had cataract surgery some years ago. I cannot speak too highly of all the staff at the Raigmore. My appointment was at 8.30 and by 9.30 I was out again, having had the completely painless procedure. And yet everything was explained to me slowly and clearly and my questions answered. 

The vision in my eye has been totally restored with no side effects or discomfort whatsoever.

Once again the Raigmore Eye Clinic comes out at the very top!

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Responses

Response from Sylvia Fraser, Clinical Governance Facilitator & NHS Highland Operational Lead for Care Opinion, Clinical Governance, NHS Highland 5 years ago
Sylvia Fraser
Clinical Governance Facilitator & NHS Highland Operational Lead for Care Opinion, Clinical Governance,
NHS Highland

I am part of the overall team who manages complaints for NHS Highland and are known as the Feedback Team. We offer patients, relatives, MPs/MSPs, staff and anyone who requires assistance is registering a concern or formal complaint.

Submitted on 20/06/2019 at 15:47
Published on Care Opinion at 15:47

picture of Sylvia Fraser

Dear oochi-ottimi

Thank you for taking the time to send such a lovely email regarding your care and treatment at the Raigmore Eye Clinic.

It is always lovely to receive such positive feedback.

Please be assured that I will forward your kind message to the whole team.

I am pleased to hear that you are recovering well and seeing the world through new eyes.

With best wishes

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