Care Opinion

Wonderful staff at Queens Medical A & E nottingham

Story from nhs.uk

"Wonderful staff at Queens Medical A & E nottingham"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

My 88 year old mother had a fall so ended up there Friday night 22/03/19.

Yes we waiting for a very long time but all the staff where amazing and went out of their way to help.

They had very difficult individuals to deal with during this time. How they do their job is a mystery to me. I certainly couldn't.

Thank you NHS.

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Responses

Response from Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus 5 years ago
Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

Submitted on 08/07/2019 at 15:13
Published on nhs.uk at 16:07

Thank you for your kind words. While in an ideal world patients would not wait a long time to be seen in the Emergency Department, this is sometimes unavoidable, and your understanding and patience are appreciated. I've shared your message of thanks with the team.

Best wishes to you and your mother

Clare Mayfield

Matron, Emergency Department

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